Ordering, Size Chart & How it Works
Sizing
To find out what size best fits you,check out our size guide here.
How Collars + Tops Work
For more information on how LePrivé works, click here
How long does it take to ship my order?
Ground shipping to continental U.S. addresses takes approximately 3-5 business days from dispatching from our LePrivé distribution center. LePrivé also offers a 2-day option which ensures your merchandise arrives 2 business days after dispatch.
Due to carrier limitations, the following locations are not eligible for 2-day shipping: Alaska, Hawaii, Puerto Rico, military addresses, and PO boxes.
Due to COVID-19, we are experiencing longer processing and shipping times than usual. While we totally empathize (believe us—we love our LePrivé too), arrival times are not guaranteed and shipping costs are non-refundable.
Shipping
How long does it take to ship my order?
Ground shipping to continental U.S. addresses takes approximately 3-5 business days from dispatching from our LePrivé distribution center. LePrivé also offers a 2-day option which ensures your merchandise arrives 2 business days after dispatch.
Due to carrier limitations, the following locations are not eligible for 2-day shipping: Alaska, Hawaii, Puerto Rico, military addresses, and PO boxes.
Due to COVID-19, we are experiencing longer processing and shipping times than usual. While we totally empathize (believe us—we love our LePrivé too), arrival times are not guaranteed and shipping costs are non-refundable.
How much is domestic shipping?
What shipping providers do you use?
Can I track my orders' shipping status?
Do you ship internationally?
If you are browsing from an eligible international shipping country/region, you will be prompted with a window.
In the cart checkout window you can ‘change your shipping country/region’ .
Once the shipping destination is selected, the currency and available products for that country/region will automatically update. To change your shipping country/region, please select from any of the above locations on the website.
Please note that payment is collected and processed by our international shipping partner, and at this time, we do not sell or accept gift cards as a form of payment. .
Shipping costs include shipping from our international shipping partner and LePrivé is not responsible for any duties or taxes related to international shipping.
Cancellation Policy
My order arrived damaged or late, or is missing
If you receive an item that you believe is damaged or incorrect, please reach out to us immediately.
If your package is missing, please file a claim with the shipping carrier first, then contact us with your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.
Other Questions?
Free Returns & Exchanges
The most important thing is that you love what you bought. If for any reason you are not completely satisfied, you may return or exchange your purchase no questions asked. Simply follow the guidelines below:
- Domestic orders are eligible for a full refund if returned within 30 days of purchase
- All returns must be unworn, with original tags and packaging, and without any visible damage.
- Exchanges are also easy, simply follow the instructions on our return portal.
- Merchandise noted as “Final Sale” is not eligible for returns.
- Free return shipping is available only to orders shipped within the 48 contiguous United States.
- Please contact us for all other returns; the customer will be responsible for all shipping and duties if the orders were shipped outside the 48 contiguous United States
To start a return or exchange, please visit ourreturns portal and reference your order number. You can also access the return portal by logging into my account and selecting "Return & Exchange". When your return or exchange is accepted, we’ll email you a pre-paid return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted. If you have any questions, don't hesitate tocontact us.
When will I get my refund?
We will notify you once we’ve received your return, and confirm as soon as possible if it there are any issues regarding refund eligibility. If your return is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Fabric care & storage
LePrivé’s collection is designed so that all garments are easy to care for and do not require dry cleaning. Oh yes! You read correctly. No dry cleaning. All knit tops should be machine washed on a cold cycle, then laid flat/line dried. Avoid using the dryer for our tops.
We recommend washing all collars on their own or in a mesh garment bag to avoid any snags in the machine drum. Collars are best washed on the delicate cycle, then tumble dried low or laid flat/line dried. Collars with rhinestones, pearls or embellishments should always dry flat. If the collar needs to be ironed, use a low/warm setting and avoid ironing the embellishments.
Storing your collars is easy: we love hanging them on clip hangers, or they can also be softly folded and stacked on top of each other
Learn more about our fabricshere.
Sustainability & social impact
LePrivé sets ambitious goals to reduce our impact on the planet. Every decision within the company is made with the lens of producing and distributing products responsibility with minimal environmental impact, and maximizing each garment’s wear.
Our goal is to leave the planet (and your closet) in a better place than how we found it.
LePrivé built its international supply chain to support responsible production and to reduce our overall carbon footprint, from the raw materials to our finished products. We spent months researching the best factories around the world and every factory and distribution location are given a detailed compliance audit to evaluate its impact on the environment and fair wages and hours to its employees. We also believe an integral piece to sustainable fashion is maximizing each garment’s wear. Our goal is to have the LePrivé woman make the most out of fewer, high-quality pieces in her wardrobe. To that end, our entire brand is designed to be versatile enough so that each collar works back to every single top, allowing for endless combinations. Each style has been thoughtfully designed with multiple end uses in mind, so that LePrivé woman can transition through her day (and night) with the same high-quality pieces.
Terms of service
OVERVIEW
This website is operated by Cami Leon. This website is operated by LePrivé. Throughout the site, the terms “we”, “us” and “our” refer to LePrivé. LePrivé offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 - Online Store Terms
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 - General Conditions
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 - Accuracy, Completeness and Timeliness of Information
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4 - Modifications to the Service and Prices
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 5 - Products or Services
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Section 6 - Accuracy of Billing and Account Information
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Section 7 - Optional Tools
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Section 8 - Third-Party Links
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Section 9 - User Comments, Feedback and Other Submissions
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Section 10 - Personal Information
Section 11 - Errors, Inaccuracies and Omissions
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 12 - Prohibited Uses
Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall LePrivé, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 14 - Indemnification
Section 15 - Serverability
Section 16 - Termination
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 17 - Entire Agreement
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 18 - Governing Law
Section 19 - Changes to Terms of Service
Section 20 - Contact Information
Privacy policy
This Privacy Policy describes how www.leprive.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting personal information
Device information
- Examples of Personal Information collected:
version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection:
to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
- Disclosure for a business purpose:
shared with our processor Shopify and operations vendors.
Order information
- Examples of Personal Information collected:
name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection:
to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection:
collected from you.
- Disclosure for a business purpose:
shared with our processor Shopify and operations vendors.
- Examples of Personal Information collected:
See information above.
- Purpose of collection:
to provide customer support.
- Source of collection:
collected from you.
Minors
Sharing personal information
-We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
-We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
-We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
-We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
-For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
-FACEBOOK - https://www.facebook.com/settings/?tab=ads
-GOOGLE - https://www.google.com/settings/ads/anonymous
-BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using personal information
Lawful basis
-Your consent;
-The performance of the contract between you and the Site;
-Compliance with our legal obligations;
-To protect your vital interests;
-To perform a task carried out in the public interest;
-For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
Automatic decision-making
Your rights
GDPR
CCPA
Cookies
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store (Name - Function):
_ab: Used in connection with access to admin.
_secure_session_id: Used in connection with navigation through a storefront.
cart:Used in connection with shopping cart.
cart_sig: Used in connection with checkout.
cart_ts: Used in connection with checkout.
checkout_token: Used in connection with checkout.
secret: Used in connection with checkout.
secure_customer_sig: Used in connection with customer login.
storefront_digest: Used in connection with customer login.
_shopify_u: Used to facilitate updating customer account information.
Reporting and Analytics (Name - Function):
_tracking_consent: Tracking preferences.
_landing_page: Track landing pages
_orig_referrer: Track landing pages
_s: Shopify analytics.
_shopify_fs: Shopify analytics.
_shopify_s: Shopify analytics.
_shopify_sa_p: Shopify analytics relating to marketing & referrals.
_shopify_sa_t: Shopify analytics relating to marketing & referrals.
_shopify_y: Shopify analytics.
_y: Shopify analytics.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do not track
Changes
Contact
Last updated: November 9, 2021